Claire Waxman & Sir Keir Starmer interview on Victims’ Law

MP’s to Champion the Rights of Victims of Crime

Embargo 00.01 20th October 2015

A comprehensive Bill giving victims of crime new, enforceable rights, will be introduced in Parliament by Sir Keir Starmer QC, MP on October 20th 2015, with all party support. Sponsors include; Tim Loughton, (Conservative), Sarah Champion (Labour), Jenny Chapman (Labour), Sir Edward Garnier , (Conservative), Barry Sheerman (Labour) Caroline Lucas (Green) and Liz Saville-Roberts (Plaid Cymru).

The Bill has been drafted by Claire Waxman , founder of Voice4Victims CIC and Harry Fletcher from Digital Trust CIC, following scores of complaints from victims of crime being re-victimised and failed by the Criminal Justice system.

“As a stalking victim, I experienced first-hand the appalling treatment and re-victimisation at the hands of our Criminal Justice System. I naively believed that the system was structured to help victims, however, I soon learnt that victims’ needs and rights were neglected. Victims are faced with a terrible ordeal which only compounds their trauma and delays their recovery. The system continually placed the rights of my stalker above my rights to be protected ‘ said Claire Waxman, founder of Voice4Victims.

Victims of crime have complained that communication and treatment were consistently poor across all criminal justice agencies. One victim complained about the frustration of her case dragging on for over 18 months “’my case was dragged out for 18 months before getting to court, it was the longest 18 months of my life and in the dark for most of that time causing me more trauma and distress’. Others have shown how they were not consulted about police charging decisions, and some not even notified of court proceedings that directly affected them and their case. Many victims describe the courtroom as a terrifying ordeal as they had not been supported during this difficult process. Routinely, victims were not involved in the parole process or told about release arrangements or license conditions of their perpetrator, with many suffering undue stress, years after the crime had been committed. A high proportion of victims reported significant financial loss as a result of the poor treatment they received with loss of work days due to illness or time attempting to navigate through the complex justice system with very little information, support and guidance.

Claire Waxman & Harry Fletcher strongly believe that the strengthening of victims’ rights can only come via robust legislation and a culture shift of attitude towards victims. “We have had a victims’ code for over a decade, yet this code is not working effectively to protect victims’ rights. It is routinely ignored and breached by many of the agencies with no remedial sanctions and no one is held accountable for the inadequate treatment of victims. This is evident in our findings during this campaign, says campaign lead, Claire Waxman.

The Bill places a responsibility on the Secretary of State to publish a victim’s legal framework and outlines numerous statutory duties to ensure that the framework is legally enforceable.

The Bill ensures that a victim of crime shall be entitled to receive accurate & timely information throughout the process, to have access to services and justice, have direct communication with relevant agencies, have rights to review decisions, receive fair and non-discriminatory treatment and representation in all proceedings.

In addition, amongst other entitlements, the Bill ensures that public authorities must not disclose any personal data about a victim and that victims of crime should have access prior to proceedings of any evidence which may cause alarm or distress. The Bill also gives victims the right to access financial compensation and to have any property seized as evidence, restored to them promptly without them incurring more costs and damages.

Critically, for the first time ever , the Bill establishes a victims regulatory body which will enforce the Victims’ framework and will have a duty to investigate complaints from victims of crime if their rights have been breached. If the regulatory body upholds a complaint, it may impose a fine on the agency and the complainant shall have the right to refer an individual or agency to a disciplinary body.

Claire Waxman states ‘‘we believe that this vital bill will help all victims’ of crime access justice and ensure their rights and voices are recognised as an important part of the justice process. Currently, there is an imbalance of rights which is detrimental to victims ‘ safety and well-being. If victims could engage with a fairer and more inclusive justice process, this would dramatically reduce the cost of crime , as victims would receive better support and treatment and recover quicker.”

Harry Fletcher, Criminal Justice Director at the Digital-Trust said “There is also an urgent need for the establishment of a Professional body to regulate victim services and to have powers to investigate and act on victims’ complaints. These necessary reforms would ensure that proper quality standards were in place and that victims had redress.”

Restoring the Balance campaign launches report

Restoring The Balance

THE RIGHTS of victims need to be enshrined in law and significant change is needed to stop perpetrators from manipulating the court system for their own gains – that’s the verdict of a comprehensive report being released today (Tuesday 29 September 2015).

The report, (summarised below) is being released as part of the Restoring the Balance campaign in England and Wales. The campaign was launched at 36 Bedford Row, London by keynote speaker Sir Keir Starmer KCB QC, survivors of stalking and domestic abuse and experts in the field of criminal, family and civil justice.

Restoring the Balance seeks to answer the question of how to stop controlling, obsessive, abusive perpetrators using the law to cause emotional harm to vulnerable victims, whilst ensuring the right to a fair hearing is maintained as required under article 6 of the Human Rights Act 1998.

Claire Waxman, founder of Voice4Victims and a survivor of stalking, has campaigned for over four years for change to the court system in order to stop others from experiencing the trauma caused by stalkers making vexatious court complaints. In March 2015 Voice4Victims joined with Veritas Justice and Suzy Lamplugh Trust, who also work to support victims of stalking, to launch the campaign at the Chambers of Richard Wilson QC and William Harbage QC. Restoring the Balance runs parallel to the campaign of the same name in Scotland, which was launched in December 2014 and is being spearheaded by Ann Moulds of Action Scotland Against Stalking and Kim Leslie of Digby Brown Solicitors.

1 in 12 people who contact the National Stalking Helpline report experiencing vexatious complaints as part of the campaign of abuse against them. Cases reported to the helpline include incidents in which stalkers have brought financial claims against victims, even when no financial transactions have ever taken place between the two parties. Stalkers have also been known to make false accusations against their victims of crimes such as theft, fraud, or physical assault, and they have made claims of professional misconduct to professional disciplinary bodies. All of this is done either to cause maximum distress to the victim or to ensure that some level of contact is maintained between the two of them.

Claire Waxman, of Voice4Victims said: “As a victim of stalking, you are already being put through the most horrendous and stressful ordeal and then to have the perpetrator try and use the legal system to attack you with false allegations or vexatious complaints, feels like the final straw.”

Another common route for the continuation of stalking or domestic abuse is through access to the family court system where in some cases perpetrators who have previously expressed little or no interest in their child’s care or upbringing issue applications for a variety of orders to maintain contact with the victim and continue to exert power and control over them and their family.

Sam Taylor, of Veritas Justice said: “These problems are frequently exacerbated by the disconnection between the civil, criminal and family law court system, which hinders a co-ordinated response and places families at further risk.

These problems are compounded by the fact there are no rights for victims of crime enshrined in law. Whilst the Ministry of Justice has produced a document outlining best practice in supporting victims through the criminal justice system, called the Code of Practice for Victims of Crime (often shortened to ‘Victims’ Code’), this only provides a framework for a minimum standard of service a victim of crime should receive.

In many cases those affected felt judicial ignorance about stalking and domestic abuse, including a lack of understanding of when contact with the victim or children was about further stalking, abuse and control, meant the courts did not recognise the role they were playing in perpetuating the cycle of abuse.

Sir Keir Starmer KCB QC, stressed that whilst the system as it stands is not good enough, this is not because of a lack of care or empathy from the vast majority of those who work within it. Indeed, he believes in order to begin to answer this question we need to consider whether the framework and approaches that underpin the court system are fit for purpose.

Claire Waxman added: “Whilst we must consider that perpetrators do have a right of access to courts, it is not one that has ever been regarded as absolute and we must be challenging this when there is evidence of it being used as an agent for harassment and stalking. It’s vital the system recognises this so that they are upholding the victims’ rights to protection from this ill-treatment”

The report identifies a number of key issues that need to be addressed in order to ensure the court system is more balanced towards the needs of all those who are engaged in it. Problems identified include:

As a result of the ‘Legal Aid, Sentencing and Punishment of Offenders Act 2012’ many vulnerable victims of abuse are unable to access justice
The disconnection between the civil, family and criminal courts is creating inconsistencies which offenders are using to their advantage
Judges are not sufficiently intervening pro-actively in complex cases to manage vexatious complaints
There is no formal funded mechanism for victim support in the civil or family court systems
All victims of crime who enter the family, civil or criminal courts are being placed in a system that was never created with their needs in mind

Rachel Griffin, Director of Suzy Lamplugh Trust, said: “This report has thrown up some very important issues and concerns but it is just the starting point. Now we need to look at gathering even more evidence and working with the judicial system to see how we make can make restoring the balance a reality.”

-ends-

Report Summary

The Court System

Sir Keir Starmer KCB QC delivered a key note speech in which he drew upon his experience as a human rights barrister and former Director of Public Prosecutions to explore why the court system is currently not working for a large number of those who use it, including the most vulnerable.

Broadly speaking, Sir Keir said the main concerns raised by victims about the court system are:

The way in which courts are accessed
The framework of the court system
Protection from abuse

Sir Keir outlined a victim’s journey before they arrive at a criminal court. A victim of crime will have made a report to the police and during the subsequent investigation, they should be consulted and informed by various units about the progress of the case. At some point before a case reaches court a discussion should take place with the victim about whether they would like ‘Special Measures’. This means that along the route, if done correctly, there are support mechanisms in place.

Sir Keir contrasted this with civil justice in which there are two parties to proceedings who are accessing the courts in a very different way. The individual concerned could either be a defendant or claimant. These routes are very different and not as sophisticated. If an individual wants to access the court as a claimant then they have to find the resources to access the court, including finding representation. Even if that person is the victim, they are expected to take all the required steps to run the case. If the individual is the defendant then they are brought into the process and to some extent it is their job to apply to strike it out.

There is no witness and victim support service in the civil or family courts. Contrast this with a criminal justice scenario where, should the system be used appropriately, a prosecutor should protect the victim. Sir Keir asked “Whose job is it to protect a victim in civil proceedings?” The answer, he suggests, lies in part with judges taking a more pro-active part in such proceedings.

Sir Keir stated whilst the system as it stands is not good enough, this is not because of a lack of care or empathy from the vast majority of those who work within it. Indeed, he believes that in order to begin to answer this question we need to consider whether the framework and approaches that underpin the court system are fit for purpose.

The debate about the role of prosecutors and the defenders has been at the forefront of legal discussions for more than 100 years; however the concept of victims’ rights has only begun to be considered by the legal profession and Ministry of Justice relatively recently. The first Victims’ Code of Practice was launched fewer than 20 years ago and was more of a bolt on.

Sir Keir said that whilst it has been acknowledged that victims’ rights are important, there are still some major issues with appropriately and accurately recording these issues. Some who work in the criminal justice system are making assumptions about what victims want rather than listening to victims themselves.

He said: “We should start thinking about the justice system as victims’ service and entrench victims’ rights into law. “

Legal Aid, Sentencing and Punishment of Offenders Act 2012 (LASPO)

Jenny Beck spoke on the issue of Legal Aid. Jenny is a highly experienced family lawyer who has dealt with cases involving domestic abuse for 20 years. She heads up the Law Society’s Access to Justice Committee and co-chairs the Legal Aid Practitioners Group.

Jenny opened her presentation by saying that she hears the call to be protected, to be believed. She talked about recognising risk and acknowledging the level of risk is so high it cannot be ignored. Access to justice in family law impacts the most marginalised and vulnerable: “We need to find a mechanism to ensure there is a safe passage in the court system. To allow the court process itself to be a vehicle for abuse is a very dangerous thing.”

Jenny outlined the 12 legal remedies available for people who are experiencing domestic abuse. However, she went on to say that all of them are useless unless people can access them. Jenny said, “If the solutions that are available cannot be accessed, women will be killed and they will live in fear.”

The Justice Select Committee found the Legal Aid, Sentencing and Punishment Act 2012 (LASPO), which restricted access to Legal Aid, has harmed access to justice. The four aims of LASPO are:

Discourage unnecessary and adversarial litigation at public expense
Target Legal Aid to those who need it most
Making significant savings in the cost of the scheme
Deliver better overall value for money for the taxpayer

Of these aims only one, making significant savings, has been achieved. The vast majority of cuts have impacted family law. Under LASPO individuals cannot access Legal Aid assistance unless they have experienced domestic abuse and they have to have evidence of that. The victim is required to provide a medical report which they are required to pay for, which creates a gateway which must be passed through before any form of support is available to the victim. 50% of people cannot get through the gateway even though they meet the criteria for receiving Legal Aid.

Due to cuts some family lawyers are serving protective orders via text. However, Jenny is seeing cases in which the Crown Prosecution Service will not prosecute a breach of a protective order that has not been served in person.

Without improved access to Legal Aid we will not be able to readdress the balance of justice in the court system.

Two panel discussions took place during the seminar. The panel members in the first discussion were Sir Keir Starmer QCB KC, Ann Moulds, Claire Waxman and ACC Garry Shewan of Greater Manchester Police. The second panel consisted of Sir Keir Starmer QCB KC, Jenny Beck, Olivia and Sam Taylor. Both sessions were chaired by Paul Infield, Chairman of Suzy Lamplugh Trust and a barrister at 36 Bedford Row. Below is a summary of each topic of discussion.

Human Rights Act

Paul Infield asked how the problem outlined by Claire and Sam, of a convicted abuser being granted access to the court, can be legislated against in order to stop other women going through this. Sir Keir said that there is not an unqualified right for a parent to have contact with their child or access to the courts. If there is a good reason, if it is necessary and proportionate, then these rights can be restricted. Sir Keir stated that the Human Rights Act 1998 gives an answer to this question if interpreted correctly. In regard to this problem, he does not think we need more legislation; instead we need better implementation of current legislation.

Victims Law

Panel members were asked for their thoughts on the potential solutions to the problems that were outlined in the victims’ presentations. Sir Keir stated his strong belief that victims’ rights need to be enshrined in legislation otherwise remedial action will proceed a lot more slowly. This is not to say that police and prosecutors do not need more training but a legal framework of support is also required. ACC Shewan agreed that enshrining victims’ rights in law is overdue: “There has to be a point where you begin to enshrine the rights of the victim in law otherwise you are only able to go so far.

All panel members stressed the need for cross party support to achieve a Bill of Rights for victims that will endure. Claire Waxman referred to her recently drafted proposals which received cross parliamentary support at their first hearing on 4th March. She also emphasised that any victims’ legislation would need to be supported with specific training. All speakers agreed victim blaming and stereotyping is still entrenched in many of the relevant agencies and that this needs to change in order to see positive effect.

Cultural Shift

This discussion led on to a conversation about a need for a cultural shift within the family, civil and criminal court systems. Reference was made to the lessons that could be learnt from the recent revelations about the way child sexual exploitation has been handled in places like Rochdale and Rotherham. In these cases decisions were made not to prosecute based on assumptions of what a victim would or should do in cases where they had been a victim. Answers to these questions led to decisions being made on how ‘credible’ a victim would seem in the eyes of the courts.

Judges and the adversarial system

Central to changing attitudes within the court system is changing the attitudes of the judges themselves. There was much debate in both panel sessions about the need for high-quality judges who are more vocal, and willing to intervene and take robust case management decisions. In our current adversarial system judges are often in a ‘referee’ position as they oversee two parties arguing their respective cases.

In civil court cases where one party makes an allegation that the complaint is vexatious, the burden is on the individual to come to apply to strike out the claim and to prove that it is vexatious.

Paul Infield referred to the field of family law in which judges are moving towards a more inquisitorial-type system, something which is much more common on the continent.

Police and civil courts

Sir Keir identified there needs to be a much better overlap between the civil and criminal courts. The police officer in charge of Claire Waxman’s case outlined the frustration he experienced at being unable to assist Claire when her stalker was bringing vexatious civil complaints against her. He said the police have no right to address the civil court if they are not an ‘interested party’. He asked if it would be possible to make a recommendation in any new victims’ law that where there is a criminal case ongoing or restraining order in existence, the police could apply for the right to address the civil or family court. ACC Shewan responded that more work needs to be done to explore what right the police have to address the courts and how they can utilise it appropriately.

Sir Keir said that whilst the ability for police to be able to make the court aware of criminal proceedings is a good thing, he would be concerned that this could potentially let judges ‘off the hook’ and that judges should be making proactive judgements on whether a case is vexatious.

Claire Waxman talks with Victoria Derbyshire – (BBC Video) 29/04/2015

Victoria Derbyshire presents the daily news and current affairs programme. Claire Waxman speaks about her experiences of being stalked for 12 years.

Claire Waxman indepth interview on the emotional toll of stalking – Daily Mail – 02/05/2015

After all this time, Claire Waxman struggles to know what to call the man who has tormented her for 12 long years. ‘I don’t like to use his name because that personalises him,’ she says quietly.
‘But then even calling him my stalker feels wrong, like somehow there is a relationship between us. I don’t like to call him anything really. He is just “that man”.’
Her reluctance is understandable: for more than a decade ‘that man’ has wreaked havoc in Claire’s life, waging an intense campaign of harassment and intimidation.
His name — although Claire will not say it — is Elliot Fogel, a 40-year-old former television producer who has stalked her obsessively since 2003

To read the full article please visit:
http://www.dailymail.co.uk/news/article-3064876/Woman-stalked-12-years-reveals-toll-TV-executive-s-obsession.html

Claire Waxman talks to Good Morning Britain on need for treatment support for stalking victims (Video) 30/04/2015

Claire Waxman of Voice4Victims interviewed on ITV’s Good Morning Britain.

Claire Waxman talks to Beverly Turner LBC, giving advice to other stalking victims (Audio) 30/04/2015

Claire Waxman has endured 12 years of anxiety and fear at the hands of a stalker. She spoke to Beverly Turner to talk about her experience and give advice to others.

Legal loophole of stalking finally recognised by Criminal Justice System – London Evening Standard – 28/04/2015

A former television producer who obsessively stalked a woman for more than 12 years has been jailed for a third time.

Elliot Fogel, 40, has now been prosecuted five times for harassing Claire Waxman and received three jail sentences, as well as a suspended sentence and a community order.

The former freelance producer for Sky Sports was found guilty of breaching the order by issuing a libel claim against Ms Waxman.

To read the full article please visit:
http://www.standard.co.uk/news/crime/serial-stalker-jailed-for-third-time-after-harassing-antistalking-campaigner-for-more-than-12-years-10211186.html

Press Release: THREE AND A HALF YEARS JAIL FOR SERIAL STALKER CONVICTED FOR THE FIFTH TIME

FOR IMMEDIATE RELEASE

THREE AND A HALF YEARS JAIL FOR SERIAL STALKER CONVICTED FOR THE FIFTH TIME.

28th April 2015

Today persistent stalker Elliot Fogel was jailed for two breaches of a lifetime restraining order preventing him from making any contact with Claire Waxman.

This is the fifth time Fogel has been prosecuted. He has previously received a community order, a suspended sentence, 16 week and two years custodial sentence for past breaches.

Ms Waxman won a landmark case against the CPS for not previously prosecuting Fogel in 2011 for a similar breach of the restraining order.

”Stalkers wreck their victims lives. My family and I have had to endure 12 years of persistent stalking and we just wish that Fogel would desist so that we can lead a normal life.

Today’s verdict and sentence is important for all stalking victims, as it shows them that the pattern of stalking is finally being recognised and understood and taken seriously. It also gives a message to stalkers that they do not have an absolute right to access the civil courts to bring malicious and vexatious complaints against their victims.”

Abusing the court process is a common tactic by stalkers. They take out vexatious court actions in order to force their victims into contact with them. Fogel used this tactic in 2006 and 2011, when he brought county court actions against Waxman.

In 2011, following one of his vexatious complaints, Fogel was charged for a breach of the restraining order but the CPS dropped the prosecution claiming he had a legal right to access the civil courts.

Waxman took legal action against the CPS for failing to prosecute Fogel’s breach as she believed this was a breach of her human rights. In February 2012, her application at The Royal Courts of Justice was upheld and she won her case against the CPS.

It was a landmark victory which showed the value of the Human Rights Act in protecting Victims of crime and has ensured that all victims of stalking will be allowed to access justice in these types of cases. (see summary of ruling: http://tinyurl.com/ommn44b)

“This sentence will give Claire and her family some reprieve but Fogel is a determined stalker who will continue,” said Harry Fletcher, Criminal Justice Director of the Digital Trust.

“It is paramount that any further breaches are dealt with quickly and that there are strong safeguarding measures to protect Claire’s safety.”

Speaking after court, DC Candler , officer on the case said: “Today’s sentence reflects the seriousness of Mr Fogel’s offending; especially in light of his appalling abuse of the civil court system to victimise Mrs Waxman. He is now subject to further restraints by means of a restraining order and criminal behaviour order to hopefully curtail any future attempts should he continue to subvert the courts and plague the life of Mrs Waxman and her family. We all hope though that this will finally mark the end of his offending. ‘

This case has highlighted the need for psychiatric treatment for persistent stalkers and Frank Farnham, Consultant Forensic Psychiatrist and clinical lead for Fixated Threat Assessment Centre and the National Stalking Clinic said: “Psychiatric treatment of stalkers would benefit them and their victims. We need the courts to recommend the specialist treatment that we provide at the National Stalking Clinic”.

ENDS:


NOTES FOR THE EDITOR:

Press contact:
Claire Waxman, Founder Voice 4 Victims info@voice4victims.co.uk

Met Police Press Bureau reference S1032009

Harry Fletcher, Criminal Justice Director M: 07860 540145 Email: Harry@digital-trust.org

Need for a Victims’ Rights Bill

Currently, victims’ rights are not represented in the criminal justice system.

Voice4Victims campaigns for rights of victims and is working with Digital-Trust to introduce a Victims Rights Bill (see draft: www.digital-trust.org/victims-bill.

The Bill places a responsibility on the Secretary of State to publish a victim’s legal framework and outlines over 25 specific rights for victims under the following key areas:

Advice

Treatment

Representation

Parental rights

Vexatious Claims

Disclosure

Compensation & Costs

Claire Waxman has also started a campaign called ‘Restoring the Balance’ to address the legal loopholes that perpetrators exploit in order to abuse their victims further and force contact with them and is working with the Suzy Lamplugh Trust and Sir Keir Starmer on this campaign.

About Voice4Victims

“As a stalking victim, I experienced first-hand a torrent of abuse and re-victimisation at the hands of our Criminal Justice System. I naively believed the system was there to help victims, instead it compounds their trauma. It placed the rights of my stalker above my rights to be protected”.

Claire Waxman, founder of Voice4Victims

The Voice 4 Victims campaign seeks to address the imbalance of equality though enshrining rights of victims in a Victims’ Law. Working with several victims’ organisations and charities, the campaign has amassed substantial evidence about the difficulties and injustices victims face within the criminal justice system. They have also highlighted, and looking to address the legal loopholes within the Civil and Family courts which allow perpetrators direct contact to abuse or harass their victims further.

Together with the expertise of Harry Fletcher, Criminal Justice Director of the Digital Trust and colleague Kate Whaley, MAMAA, a Victim’s Rights Bill was drafted and has now gained cross party support. Claire is optimistic that it will become law and ensure that there is a culture shift towards the treatment and support of victims in this country.

About Digital-Trust

The Digital-Trust is a new not-for-profit organisation that brings technologists together with those professionals working within the criminal justice system and the associated support charities. This new organisation actively campaigns for more responsive legislation for victims of abuse. It also identifies risks and continuously develops new advice, tools and guidance to combat the rapidly escalating problem of digital abuse.

Harry Fletcher, Digital-Trust – Criminal Justice Director

Harry is a respected criminal justice expert and parliamentary campaigner. Harry was the Assistant General Secretary of NAPO for over 20 years. His role as a criminal justice expert has been to campaign and influence for changes in government policy. He was instrumental in getting the new domestic violence and stalking law through parliament. His current projects include: Victims’ Rights Bill, Digital-Abuse Consolidation Bill and Courts Co-operation, Enforcement and Family Courts Amendment Bill.

Press Release: Victims to be given a voice and new rights in Victims Bill

Embargo 00.01 4 March 2015

As a stalking victim, I experienced first-hand a torrent of abuse and re-victimisation at the hands of our Criminal Justice System. I naively believed the system was there to help victims, instead it compounds their trauma. It placed the rights of my stalker above my rights to be protected” said Claire Waxman founder of Voice4Victims.

After a successful campaign, a Bill giving victims of crime enforceable rights, will be introduced in the House of Commons today by Elfyn Llwyd MP with all Party Support.

The Bill was drafted by Claire Waxman and Harry Fletcher of the Digital-Trust. They strongly believe that the strengthening of victims’ rights can only come via robust legislation. “We have had a victims’ code for over a decade, yet this code is not working effectively to protect victims’ rights. It is routinely ignored and breached with no remedial sanctions. This is evident in the latest victims’ commissioner report, and those that completed our victims’ rights survey in 2014”, says campaign lead, Claire Waxman.

The campaign’s Victim survey showed communication with victims was consistently poor across all agencies. The CPS, HMCTS, Witness services, CICA, Probation/ Victim Liaison Unit, Parole Board all scored over 50% in the extremely poor category, with Parole board scoring the highest with 67%.

One victim from the survey comment shows the frustration over lack of communications “my case was dragged out for 18 months before getting to court, longest 18 months of my life. And in the dark for most of that time causing me more trauma“.

The campaign team believes that Victims’ Rights should be placed in to statutory legislation and have drafted a bill based on their victims’ survey, current victims’ code, EU Directive and meetings with a number of victims’ organisations and services.
The Bill places a responsibility on the Secretary of State to publish a victim’s legal framework and outlines over 25 specific rights for victims under the following key areas:

  1. Advice
  2. Treatment
  3. Representation
  4. Parental rights
  5. Vexatious Claims
  6. Disclosure
  7. Compensation & Costs

The bill also defines an easy route for victims to complain and gain redress through a statutory body; something currently missing with the Victims code.

Claire Waxman states ‘‘we believe that the bill will help victims’ access justice and will enforce mandatory training of criminal justice and victim support agencies. This bill could create the culture shift needed in order to address the current imbalance of the criminal justice process.”

Harry Fletcher, Criminal Justice Director at the Digital-Trust said “There is also an urgent need for the establishment of a Professional body to regulate victim services and to have powers to investigate and act on complaints. These suggestions would ensure that proper quality standards were in place and that victims had redress.”

Notes to the editor:

Claire Waxman and Harry Fletcher are both available for interview
Contact:
Claire Waxman, Voice4Victims e: info@voice4victims.co.uk
Harry Fletcher, Digital-Trust t: 07860 540145 e: harry@digital-trust.org

1Victims’ Rights survey:

  • These same agencies scored over 40% in the extremely poor category when victims were asked to score the way these agencies treated them, with Parole board scoring the highest at 59%
  • 55% of victims were never informed about criminal injuries compensation
  • 44% were never given opportunity to make a victim personal statement
  • 64% of victims never received any advice or support on writing their victim personal statements

Quotes from Victims Survey:

  • ‘I will never forgive the CPS and the Police for the stress they added to my case at the trial of my murdered son, I was given a strict warning from the judge not to show any emotion during the 3 and half month trial ..if I had I would have been removed from court instantly’
  • ‘the offender (murderer of my brother) was remanded to a bail hostel just a few minutes from my home pre-trial. It traumatised me to feel so unsafe’
  • ‘delays in getting personal property of murder victim when not going to be used in evidence’
  • ‘all my evidence that I compiled has now been lost by the CPS and without any consideration into the emotional trauma, I have been requested to compile the file again’
  • ‘the police were cruel and mocked me and the court date was set for 3 days before I was due to give birth. I have since left the country because of our justice system’
  • ‘My personal information was disclosed to my stalker by criminal justice agencies’
  • ‘I was advised by police that if i got some actual bruises or injuries from him, that would be better evidence’

About Voice4Victims

As a stalking victim, I experienced first-hand a torrent of abuse and re-victimisation at the hands of our Criminal Justice System. I naively believed the system was there to help victims, instead it compounds their trauma. It placed the rights of my stalker above my rights to be protected

– Claire Waxman, founder of Voice4Victims

The Voice 4 Victims campaign seeks to address the imbalance of equality though enshrining rights of victims in a Victims’ Law. Working with several victims’ organisations and charities, the campaign has amassed substantial evidence about the difficulties and injustices victims face within the criminal justice system. They have also highlighted, and looking to address the legal loopholes within the Civil and Family courts which allow perpetrators direct contact to abuse or harass their victims further.

Together with the expertise of Harry Fletcher, Criminal Justice Director of the Digital Trust and colleague Kate Whaley, MAMAA, a Victim’s Rights Bill was drafted and has now gained cross party support. Claire is optimistic that it will become law and ensure that there is a culture shift towards the treatment and support of victims in this country.

About Digital-Trust

The Digital-Trust is a new not-for-profit organisation that brings technologists together with those professionals working within the criminal justice system and the associated support charities. This new organisation actively campaigns for more responsive legislation for victims of abuse. It also identifies risks and continuously develops new advice, tools and guidance to combat the rapidly escalating problem of digital abuse.